Rita Weber has over 30 years of executive management experience in the wireless communications industry. Prior to founding Continental Wireless, she served as VP of Sales at PageCom which merged with Bear Communications to become BearCom in 1998.

With over 20 years of experience leading Continental Wireless Inc, Rita has focused her strategic expertise in the wireless communications industry as a whole, adding DAS/BDA, Video Surveillance and Analytics to her portfolio. Keeping up with industry standards ensures that Continental Wireless delivers the right solutions, to meet ever-evolving customer needs. Rita’s core strength and focus has been sales management and marketing, focusing on continued growth and building customer retention through organic processes.

Rita’s favorite past times are traveling, supporting the local performing arts, seeking out live music venues, cooking and spending her downtime with her 3 grandchildren.

Sudha joined CWI in 2010 as part of the accounting department. With a background in accounting from IBM she was able to take those experiences and apply them to the existing processes in every department. She focused on how to provide a more efficient way, by concentrating on the biggest tasks first and then setting small objectives. Through cultivating a deep work ethic, she was able to set goals and advanced to Operations Manager. It was with these experiences she applied her knowledge and mastered end to end. From the time the customer places a call, the ordering process and the shipment leaves the warehouse, Sudha’s thumbprint is on every customer order. She works with Federal Customers as well as the elementary school teacher to make sure that the processes are followed through and the customer experience is seamless.

Sudha is a wife and mother of two. She enjoys spending time with her family and is involved in her community.

Erika has over 24 years’ experience in the wireless industry with her beginnings as a receptionist and executive assistant role. Through those experiences, she gained insight and moved into positions from customer service agent, and then advanced to inside sales team.

Erika became Customer Service Manager by communicating politely and finding resolutions. She mastered problem solving in her day-to-day experiences, both from a customer perspective and her peers. She communicates with clients over the phone, by smiling, which conveys warmth even if they can’t see her. Understanding details about specific issues a customer or co-worker might have (such as the extent of their knowledge), helping them navigate any complications or a department speed bump ensures she can help connect and find a solution with ease. Her vast knowledge of wireless equipment and processes at CWI helps her ensure her team members can accomplish with ease and solve any issues that may arise.

Erika enjoys spending time with her family, baking, singing and being actively involved in her church community. She loves to attend concerts, Broadway plays and playing games!

John has worked for CWI since 2007. He started in technical as a headset repair and programmer then assisted in R&D projects when needed. John’s background and interests were in computer assembly, repair, and the physical aspects, components and inner workings of computers. He is familiar with both laptop and desktop computers and works hand in hand with IT to keep office equipment up to date and makes sure software for radios is kept current. When SWA acquired AirTran in 2011, John lead the field service team in the integration of those stations single-handedly.

He became Technical Service Manager and works with Customer Service in scheduling field technicians, overseeing bench techs, ordering supplies and assisting in all projects. John likes a challenge! He travels to meet with executive leadership at various customer sites, and works with those team leaders to find solutions to their wireless needs.

John’s interests are trying new restaurants for a diverse food experience and taking in as many music shows as he can. He likes to spend time on his family’s farm fishing, working with animals, and connecting with family and friends around a late-night bonfire.